Cancellation and refunds
Simple cancellation and a clear route for billing problems.
This policy explains subscription renewal, cancellation, continued access, and the circumstances in which we review refund requests.
Last reviewed 18 August 2026Automatic renewal
Monthly memberships renew every month at US$20 and annual memberships renew every year at US$120 unless cancelled before the next billing date. The amount and renewal interval are displayed during checkout.
How to cancel
You may cancel renewal at any time through the Whop billing portal. A cancellation stops the next recurring charge; it does not normally end access immediately. Unless otherwise stated, member access continues until the end of the period already paid for.
Digital-content refunds
Subscription fees are generally non-refundable after member-only content has been made available or accessed. We do not provide partial refunds merely because a member did not use the service, changed their mind, or cancelled after a renewal was processed. This does not limit any refund or cancellation right that applicable law requires.
Billing errors and access failures
If you believe you were charged twice, charged after a timely cancellation, charged an incorrect amount, or could not access paid content because of a technical problem, contact support@ufoq.ai within seven days of the charge. Include the account email, charge date, and a description of the issue. We will investigate and provide an appropriate correction or refund where the charge was erroneous or the paid service could not be delivered.
Processing
Approved refunds are returned through the original payment method and may take additional time to appear depending on Whop, the payment processor, and your financial institution. Membership access may end when a full refund is issued.